FAQ:

 

 

6GB RAM+64GB/128GB eMMC Storage

 

6GB RAM+64GB/128GB Internal storage is what makes surbook a beast behind the beauty,

Less responsive time on click the apps and no slow down whatsoever; Beside,TF expansion is supported.

 

 

12.3 Inch 2K FHD Screen

 

4 mega pixels blend in 12.3 inch HD screen, which is,2736x1824 resolution where enlarging images is still

as close as true-to-life, And you are good to go even in the sun with 450nits brightness

 

 

 

3:2 Golden aspect ratio

 

screen with 3:2 aspect ratio is more focused on productivity,making it effortless when you browse web pages,checking images,

or working on word,excel and replying emails.

 

 

 

 

 

 

 

 

• Microsoft Windows 10 OS

 

As a recognized partner of Microsoft, the Chuwi SurBook will run on Windows 10 . The choice of PC or tablet mode makes

it not only an efficient productivity tool, but also suitable for light entertainment.

 

 

 

Basic information	Brand:CHUWI Model:SurBook OS:Windows 10 CPU:Intel Apollo lake N3450 Core:Quad Core up to 2.2GHz GPU:Intel HD Graphics Gen8 Up to 500MHz
Storage	RAM:6GB DDR3L ROM:128GB eMMC TF Card:up to 128GB(Not Include) About Storage: The actual available internal phone storage may differ depending on the software configuration of your tablet.Storage can be checked in our antutu photos and it\'s less than specification data.
Display	Display Type:IPS, Capacitive (10-Point) Screen Size:12.3 inch Resolution: 2736x1824
Network	WLAN: 802.11a/ac/b/g/n wireless internet Bluetooth: Yes.4.0
Camera	Camera type: Dual cameras (one front one back) Front camera: 2.0MP Back camera: 5.0MP
Connectivity	TF Card Slot: Yes USB Slot; Yes (USB 2.0 USB 3.0 Type -C) Docking port: Yes 3.5mm Headphone Jack: Yes
General	OTG: Yes MIC: Support G-sensor: Support Battery Type: 10000mAh(typ) Language: English, Russian,Spanish, Dutch, French, Portuguese, German, Italian and etc.
Dimensions	Size: 29.64 x 20.28 x 0.89 cm Net Weight: 1.1KG
Package Contents	1x Tablet PC 1x USB Cable 1x Adapter Charger 1 x English Manual

 

The actual available storage is not equal to the written number, the reason we can explain is that the software configuration will occupy part of storage. The final available storage you can check the Antutu scores screenshots.

*We cannot accept the dispute over RAM/ROM difference.

The tablet model can support multi-language but the translation cannot be 100% accurate, it may not as your native language. Thanks for your understanding!

We have leather case and original portable rotation keyboard for each tablet. We might separately shipped to you because some cases might be not in the same warehouse. Thanks for your cooperation.

*Attention: Root without permission or any other personal act of modifying system makes your device out of warranty.

Please provide us with the proof of video if products have any problem after receiving the parcel within 30 days , we will offer replacement or refund after confirming the problem.

We offer 1-year hardware warranty for each product without personal error use.

 

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item,Please contact us by email. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.